Frequently Asked Questions

RFQ Buddy is an online platform for managing Requests for Quotation (RFQ) and formal tenders. It connects buyers with vendors through structured, transparent bidding and supports the full lifecycle from creation to award.

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We use authentication, role-based access, and audit logging. Sensitive actions and data access are tracked. Use a strong password and do not share your login. For full details, refer to the platform's security and privacy documentation.

Click "Get Started" or "Register" and enter your organisation details, email, and password. After registration you can sign in and, depending on your organisation type, create tenders (buyers) or respond to them (vendors).

Buyers create and manage tenders, invite vendors, and run evaluation and awards. Vendors view open tenders and submit bids. Evaluators are assigned to evaluate bids (technical/commercial). Admins can manage the organisation and access admin features.

Simple RFQ is for when you mainly need prices — e.g. office supplies, IT gear, or small services. You create a short form, vendors submit quotes, and you can compare and award without the full formal tender process.

Detailed RFT (Request for Tender) is for formal, audit-ready tenders — e.g. government procurement, large projects, construction, or infrastructure. It includes full lifecycle management, document checklists, evaluation, and workflow suitable for compliance.

Live Tendering runs real-time auction-style bidding. You schedule an auction session; vendors place bids during the session, and pricing can update dynamically. Suitable when you want competitive real-time bidding.

Buyers assign evaluators to tenders. Evaluators score bids (e.g. technical and commercial) through the Evaluator Dashboard. The buyer can then compare scores, run evaluations, and proceed to award. Full and partial awards are supported with notifications.

Yes. When creating an award you can choose a Full Award (one winner for everything) or a Partial Award (different winners for individual items or lots). All awarded vendors and losing bidders are notified automatically.

Go to Tenders, open a published tender you have access to, and use the bid submission page. Fill in your pricing and upload any required documents. Submit before the deadline. You can track your submitted bids from your dashboard.

Find a tender with a scheduled Live Session in the Tenders list. At the scheduled start time, open the tender page and click "Join Live Session". Once the buyer starts the session, place your bids in real-time. The session ends automatically at the scheduled end time.

Go to My Dashboard and check the My Bids section. Each bid shows its current status (submitted, under evaluation, awarded, or not awarded). You will also receive notifications when bid status changes, and award details are visible on the tender page.

Use the Support area to submit a ticket: choose Bug Report or Feature Request, add a title and description, and submit. You can track your tickets under My Tickets. For quick answers, check the FAQ and How-to Guide.